Here's random information on the life and times, work and play of Eric M. Larson. Some technology, some philosophy, some note-keeping, a little religion, and some "current events," all coming together with the goal to support learning.
Google's 2012 Valentine Video
As someone who has spent a career trying to emphasize the customer service concepts of “meet people where they’re at” and “understand and engage the ‘love language’ of the person you’re serving” I have a special place in my heart (no pun intended) for today’s Google.com homepage video.
(The Washington Post has an interesting article on some related controversy and if I were to mention it I’d probably take it in a totally different direction than they and their site’s commenters do… so I’ll save that for another time…)
Some of you might remember a few months back I blogged about a painting that turned up in a photo of my uncle's living room from the 1960s:
My loving parents were nice enough to buy me a MAIO print -- one that I'd remembered seeing years and years ago at an antique store, and I couldn't believe it was still there. It looks even better than my uncle's, because the green and yellow tones go with the den (it's hanging over my desk as I type this!) but it's a different one than Larry's. I always wondered if the one that my uncle had was a MAIO or just one of a similar style.
On a whim I looked on eBay, and found this one:
That's definitely a MAIO -- they have a photo of the signature in the eBay listing. And the buildings are absolutely identical to the painting my uncle had... if you start counting them from the right. But this painting on eBay right now is wider than my uncle's! The buildings in his just stop as you move from right to left, and the …
Heather Mroz, 24, Coconut Creek, Florida, and her husband, Greg, face $480,000 in medical bills after United Healthcare canceled Greg’s $1,260 a month policy he had through his construction job for “failure to negotiate” new premiums prior to the premature birth of their twins, Hannah & Wyatt, in June 2009. Greg‘s company went out of business in March, and the family arranged to pay UHC directly while COBRA was being worked out. UHC gave the hospital approval in writing, saying it would pay for everything connected with the pregnancy even if it was high risk because she was having twins. Heather was hospitaliz…
Okay, if you've read this for any length of time, you know that I've got lots of search results for my miscellaneous Kari Byron comments, which just encourages me to talk about her more because that's what people are coming for.
The problem? Some poor person from Reno, who did one of those searches, landed on one of my other Kari Byron pages and never clicked on the Home link here, which would have brought him (or her... nah, "him") out to the home page, where he would have seen last night's post that talks about the apparent wedding ring that Kari's wearing.
So, here's the challenge: How do you design a site so that people who land deep within it can find their way out to get to where they really want to be?
I suppose I could go back and update all my old posts with p…