"Strategic Tutoring"?

An interesting reference at ~18:00; I need to re-listen and ponder... Plus the later reference to "Highrise" and CRM because tutoring conversations are "out of band" and the data/knowledge there is being lost...

Podcast Title: EDUCAUSE | Podcasts
Episode: E10 Session Podcast: Openness, Data, and a Sustainable Future for Education
Media URL:

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Podcast feed URL:
http://www.educause.edu/podcast/30579/feed

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