Email as the center of one's universe...

Here's a weird synergy of "customer service intake" for me in the past few days:

1) My exasperated Tweet last week about service-request emails going to less-than-optimal contacts:

http://mobile.twitter.com/emlarson/status/36145493650313216

2) My Quora question last night about an Ignite talk I'd seen that might hold a solution:

http://qr.ae/wP40

3) The resulting find:

http://www.hilarymason.com/blog/ignitenyc-the-video/

4) Coincidentally (I had no idea this was in the works!), Patrick Rhone's podcast from today:

http://mobile.twitter.com/patrickrhone/status/38260081346887680

5) And, as a point of trivia, Patrick's reference to emails as "pebbles" is a variation of the "heap of wheat" that the Greeks pondered:

http://plato.stanford.edu/entries/sorites-paradox/

Wow. All that might not mean much to you as you're reading this... But, trust me, it's quite a collection in my brain.

Comments

Popular posts from this blog

A MAIO Mystery Painting!

Whatever happened to Greg and Heather Mroz?

Apologies to Reno, Nevada!