Any help with the Exchange Web Services edition of Entourage 2008?

For Mac users who are trying to get their e-mail from a Microsoft Exchange server, the new (new-ish) Exchange Web Services of Entourage (Entourage EWS) held a lot of promise.

And it works great... as long as you don't need your calendar or contacts.

That's quite a limitation... and I don't think it's supposed to be that broken.

Any suggestions?

Here's the situation: If a contact or calendar item is "born" in Entourage EWS, it syncs to the Exchange server just fine. And if you delete that item from another client -- from Outlook Web Access (OWA) or Outlook 2007 on Windows, then it disappears from Entourage EWS on the Mac.

But if you create a calendar item on something other than Entourage, it never makes its way into Entourage.

That's bad.

You can watch Entourage EWS "poll through" all your calendar and contact items -- it says it's downloading them, but they never actually appear anywhere.

I turned on logging and see a lot of the following in the huge resulting log file:

m:GetItemResponseMessage ResponseClass="Error"
m:MessageText
An internal server error occurred. The operation failed.
/m:MessageText
m:ResponseCode
ErrorInternalServerError
/m:ResponseCode
m:DescriptiveLinkKey
0
/m:DescriptiveLinkKey
m:Items /
/m:GetItemResponseMessage

...

[ 689611us, d 0us]
Entourage Exchange Web Services: Engine
[Exchange folder Calendar]: Reading remote record 722
[ 689611us, d 0us]
Entourage Exchange Web Services: CSyncEngine::
FetchRemoteRecords Continuing from recoverable error

On and on and on it goes.

So, obviously, there's some sort of error cropping up as it tries to read these calendar (and contact) items. Is anyone seeing the same kind of behaior on their Entourage EWS?

Or, put differently, has anyone actually gotten Entourage EWS to work with calendar and contacts?

Comments

Post a Comment

Popular posts from this blog

Passing on Panel Discussions?

In his latest podcast ( Blogarithms IT Conversations News: August 14, 2005 ), Doug Kaye mentioned an interesting anecdotal tidbit: People seem less interested in panel discussions at conferences than they do in single speakers. The panel discussions get lower ratings at ITConversations.com, and... there was some other reason he mentioned it, too. (Okay, so I don't remember. Sorry!) As I was listening to one of their panel discussions this morning, I had a thought: It was really hard to follow. It takes a lot of mental energy to keep up with who's-saying-what. And I don't even particular care about the who's-who; it would be even worse if I really need to know which person was making a particular point. Could that be what people are reacting to when they rate panel discussions lower than single-speaker talks?
Read more

Commercial comments (Blogging from Word!)

Ironically, I’ve got two commercial-related things going on in my mind right now. On the Ericast, I’ve been discussing how commercials are going to get more and more imbedded into content; I think we’re going to drift away from “spot radio” or “spot television”, and even drift away from traditional “product placement”, and move toward a picture-in-picture or screen crawl or other “embedded advertising”.  That way, you’ll be unable to avoid the advertisement… and you’ll want to see it, because skipping it would mean that you’d miss out on the content.  (Imagine, for example, a HGTV demo on sponge-painting that takes up the top 2/3rds of the screen, with the bottom 1/3rd showing things like “BEHR Paint on sale at Home Depot!  20% off!”.) I might hate living in a world filled with television that looks like that… but it probably would be effective. But, speaking of, I’ve found a program that removes commercials from MPG files!  And it really works!  I’ll blog it next, from the site. Why n
Read more
USATODAY.com - Schoolyard bullies get nastier online / Ick. Ick, ick, ick. Glad to know that technology is making parenting oh-so-much simpler, right?
Read more