Any help with the Exchange Web Services edition of Entourage 2008?

For Mac users who are trying to get their e-mail from a Microsoft Exchange server, the new (new-ish) Exchange Web Services of Entourage (Entourage EWS) held a lot of promise.

And it works great... as long as you don't need your calendar or contacts.

That's quite a limitation... and I don't think it's supposed to be that broken.

Any suggestions?

Here's the situation: If a contact or calendar item is "born" in Entourage EWS, it syncs to the Exchange server just fine. And if you delete that item from another client -- from Outlook Web Access (OWA) or Outlook 2007 on Windows, then it disappears from Entourage EWS on the Mac.

But if you create a calendar item on something other than Entourage, it never makes its way into Entourage.

That's bad.

You can watch Entourage EWS "poll through" all your calendar and contact items -- it says it's downloading them, but they never actually appear anywhere.

I turned on logging and see a lot of the following in the huge resulting log file:

m:GetItemResponseMessage ResponseClass="Error"
An internal server error occurred. The operation failed.
m:Items /


[ 689611us, d 0us]
Entourage Exchange Web Services: Engine
[Exchange folder Calendar]: Reading remote record 722
[ 689611us, d 0us]
Entourage Exchange Web Services: CSyncEngine::
FetchRemoteRecords Continuing from recoverable error

On and on and on it goes.

So, obviously, there's some sort of error cropping up as it tries to read these calendar (and contact) items. Is anyone seeing the same kind of behaior on their Entourage EWS?

Or, put differently, has anyone actually gotten Entourage EWS to work with calendar and contacts?


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