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10.18.2002
Reader Report: Problems with Apple Rebates You know me and my hatred of companies that engage in rebate fraud. Well, here's a good tip for dealing with customer service reps who claim they're going to transfer you to their "supervisor". Get the name of the supervisor, and if you have any problems, remind the rep that their name is the one going in your records as the last human contact with the uncooperative company.
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